Privacy Policy
Last Updated: Nov 2025
The Grayer Firm (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following information:
- Name, email address, and phone number
- Business information submitted for advisory or consultation
- Payment information (processed securely through trusted third-party processors)
- Website usage data through cookies and analytics tools
- SMS communication details (opt-in status, message logs, timestamps)
2. How We Use Your Information
We use your information to:
- Provide business advisory, strategy, and branding services
- Send service notifications, appointment reminders, and file delivery messages
- Respond to inquiries and provide customer support
- Send marketing messages (only if you opt in)
- Improve website performance and user experience
- Maintain records required for legal and compliance purposes
3. SMS Consent & Messaging
By opting in through our website or communication channels, you agree to receive SMS updates from The Grayer Firm.
- Message frequency varies
- Standard message and data rates may apply
- You may opt out at any time by replying STOP
Your SMS consent is not shared or sold to third parties.
4. Cookies & Tracking Technologies
We use cookies, analytics, and similar tools to improve site performance.
You can disable cookies through your browser settings.
5. Data Sharing & Security
We never sell your data.
We only share information with:
- Payment processors
- SMS/communication providers (e.g., Nextiva)
- Service providers who assist in delivering our services
We use reasonable security measures to protect your data.
6. Data Retention
We retain your information only for as long as necessary to provide services and meet legal requirements.
7. Your Rights
You may request:
- Access to your data
- Correction or deletion of your data
- Opt-out of marketing communications
Email us at: thegrayerfirm@gmail.com
8. Contact Us
If you have questions about this policy, contact us at:
thegrayerfirm@gmail.com